Code of Practice

Member companies will have passed a compliance audit to determine that their operational systems are robust and fit for purpose and they undertake to adhere to the Association’s Code of Practice governing fulfilment, custodianship of clients’ wine and ethical marketing and selling techniques.

The Code of Practice covers the following areas:

  • Fulfilment of orders
  • Safe title
  • Investment advice
  • Market performance and valuations
  • Pricing and fees
  • Marketing, advertising and promotion
  • Transparency in dealings with customers
  • Use of the WIA logo
  • Cooling off period
  • Best practice


Download Code of Practice here

Request a copy of the Code of Practice review here

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